Key West Oasis Private Home Rental with Pool Policies and FAQ's
Below you can find Key West Oasis's 'KWO' policies, along with some of our most frequently asked questions. If you have any other question, please do not hesitate to reach out to me (Kim) via phone: 215-300-9727 or by filling out the Contact Form located at the bottom of this page. I would be more than happy to answer any question that you have about KWO or Key West.
What are the check-In & check-out times at KWO?
Check-in time is 3:00 PM and Check-out time is 10:00 AM. We ask all guests to kindly adhere to this schedule, as this time is needed to clean the house and ready for the next guests coming in.
What forms of payment can I use?
Guests can pay their deposit and final payment with Visa, Mastercard, Discover or personal checks.
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In the event of a charge-back or reversal of any payment made by a guest (i.e. credit card is declined, insufficient funds in account etc.), the guest is responsible for reimbursing all fees incurred from these charge-backs and/or reversals.
How much of a deposit do I need to secure my reservation at KWO?
A deposit of 50% of the Total Amount Due (The Total Amount Due includes the Rental Amount, Sales Tax and Security Deposit) is required to secure your vacation time at Key West Oasis. This deposit is due within five (5) days of making your reservation, along with the signed contract that will be sent to you. If your deposit is not received within 5 days, your reservation will be released.
What is the 12.5% tax?
KWO a licensed transient vacation rental. All Key West hotels/motels and transient vacation rentals are required by the State of Florida and Monroe County to charge a total of 12.5% tax on all reservations.
Do I need to pay a Security Deposit? When will my Security Deposit be Refunded?
Yes, all new guests are asked to pay a $500 security deposit. Please note, we do not "hold" security deposit checks, they are a required part of the final payment and will be deposited or charged to the approved credit card.
After guest’s departure and a final walk-thru, the $500 security deposit will gladly be returned (assuming no damage or loss of any property) within ten (10) business days.
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GTK: Security Deposits are charged only one time - Once we have an established relationship, our Repeat Guests never pay a security deposit going forward.
Aside from the rental price, 12.5% tax and security deposit, are there any other fees?
No, I don't believe in nickle and diming my guests! There are no other fees - housekeeping and the heating of the pool are included in the rental amount.
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Please keep in mind, when you BOOK DIRECT, there are NEVER ANY SERVICE FEES, however, if you book through VRBO or HomeAway, you do have to pay service fees when you book through them. I do not receive any of these fees, they are paid directly to VRBO/HomeAway, so it is best to Book Direct.
When is the final payment due?
The remaining balance is due 30 days prior to guests arrival to KWO. When making a last minute reservation (within 30 days of arrival date) 100% of the Total Amount is due. Once payment is made and contract received, your reservation at Key West Oasis will be confirmed.
What is the cancellation policy?
If there is a change in your plans for all or part of your stay, notify us at least 2 months (60 days) prior to your arrival and we will refund your deposit less a $200 cancellation fee. If you cancel inside of 2 months (60 days), your 50% deposit is forfeited.
Maximum Occupancy at KWO...
...There is a maximum occupancy of 4 individuals on the premise at all times. Due to my Transient License restrictions, this policy is strictly enforced. Any guest found not in compliance with this policy will be asked to leave immediately without a refund.
How do I get the keys to KWO, once I arrive on the island?
Once the final payment is made, I will contact you via email with a very detailed list of arrival instructions. Our Key West contact person, will meet you at KWO, acquaint you with all of the operations and mechanics of the house, as well as give you the keys.
Is there parking at KWO?
The Old Town historic district was built before the invention of automobiles and therefore there are very few driveways in this area. So while there is no designated driveway at KWO, there is always street parking available.
The only spots that are off limits are the ones that are marked "Residential Parking Only” (for year round residents only), do not park in these spots or you will get a ticket.
GTK: The closer you get to Duval Street, the more difficult it will become finding a parking spot. Unless there are mobility issues, it is advised to walk, ride bikes, take a taxi or use the free Duval Bus Loop.
No smoking inside KWO
We strongly enforce the non-smoking rule inside the house. If you are a smoker and feel that you will not be able to keep to this rule in good faith, we kindly ask that you look elsewhere. Failure to comply with this rule will result in an extra $300 cleaning fee, which will be deducted from the security deposit.
What is the minimum age to rent at KWO?
You must be at least 28 years of age to rent at KWO. We DO NOT rent to Spring Breakers!
Minimum stay
There is a 7 night minimum at all times. If there is a 4 or 5 night stay, sandwiched between two reservations, I will rent the entire stretch of 4 or 5 nights. Please be aware that a 4/5 night stay is subject to a $125 Cleaning Fee.
Do you allow pets?
We DO NOT accept pets of any kind at KWO.
Noise Levels...
We kindly ask that guests not violate the quiet enjoyment of the surrounding neighbors and to respect their privacy and property.